Manage your billing details

To continue using your environment beyond the trial period, you need to add credit card details to your Wazuh Cloud account. Your credit card information is sent securely to our billing provider and stored with them.

Note

A trial environment is converted to a paid environment when the trial expires. If you do not add your credit card information before the expiration date, your environment is deleted, and all data is permanently erased. Make sure to add your credit card before the end of the trial period.

Add your billing details

To add the billing details:

  1. Log in to the Wazuh Cloud Console.

  2. Go to the Account section and select Billing.

  3. Select Add billing information in the Payment method section.

  4. Fill in the form with your billing details.

  5. Click Save to confirm the payment method.

You can stop upcoming charges by canceling your environments.

Note

Cancellation cannot be undone, all data will be permanently deleted.

Remove your billing details

You can only remove billing details when there are no active paid environments. This means either:

  • There are no environments.

  • The only active environment is in a trial period.

  • All the environments have been canceled.

In order to remove your billing information:

  1. Log in to the Wazuh Cloud Console.

  2. Go to the Account section, select Billing, and select Payment method.

  3. Select Delete in the Payment method. This button will be disabled if there is an active paid environment.

  4. Confirm Delete in the pop up.